No audio issue, headphones and built in speakers not working

CehCehh
CehCehh Member Posts: 2 New User
So, I woke up the other day and my laptop said there were no headphones plugged in, they worked the night before, I unplugged them and still said that there were no speakers or headphones plugged in. I tried with 2 different pairs of headphones and it still says the same thing. There's a red x over the sound icon and whenever I go to troubleshooting it just says there's nothing plugged in. I can connect with Bluetooth headphones. Anyone know how to help?

Answers

  • RageRipper
    RageRipper Member Posts: 28 Enthusiast WiFi Icon
    Try going in Device manager right click on audio, input and then right click on speaker -> uninstall device. Now in the action bar click the icon of computer with a magnifying glass. if That wouldn't help try updating the BIOS.
    otherwise go to acer website and download Audio Drivers for your Laptop.
  • LaCome
    LaCome Member Posts: 1 New User
    My audio is not working how do I fix it?
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    LaCome said:
    My audio is not working how do I fix it?
    Please share the model number Ex: AN515-XX-XXX of your unit to assist you better 
  • rattgrrrl
    rattgrrrl Member Posts: 0 Newbie
    same here...exactly the same issue.  Anyone?  It was working fine yesterday.  I tried updating drivers, restarting...dont know what else to do.
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    rattgrrrl said:
    same here...exactly the same issue.  Anyone?  It was working fine yesterday.  I tried updating drivers, restarting...dont know what else to do.
    Please share the model number Ex: AN515-XX-XXX of your unit to assist you better 

  • Minf
    Minf Member Posts: 2 New User
    help, please! It was showing "no speaker or headphone was plugged in", and now it shows "no audio output device is installed" Thanks
  • Minf
    Minf Member Posts: 2 New User
    edited March 2021
    rattgrrrl said:
    same here...exactly the same issue.  Anyone?  It was working fine yesterday.  I tried updating drivers, restarting...dont know what else to do.
    Please share the model number Ex: AN515-XX-XXX of your unit to assist you better 

    It's an Aspire 3830TG, I just restored it to the factory setting. SNID XXXX

    Edited the content to hide sensitive information
  • CehCehh
    CehCehh Member Posts: 2 New User
    It works now, updated windows a couple of days ago and it seems to be working (have been updating pretty regularly)
    No clue what happened or why but I can play from my actual laptop without needing to use bluetooth. I haven't tried wired headphones yet but I'd assume they'll work.