acer SF314 not turning on

Diogognc
Diogognc Member Posts: 3 New User

  Hi,
 I have an Acer Swift 3, the blue lamp light is on but the computer doesn't start. I have rebooted the battery botton, tried again and the only thing that happens is that the blue light turns on... If I hold the turn off botton the light doesnt go off, only when I reset the battery small botton. I´ve tried so many steps that I found on this forum, but nothing works.
  Any other possible explanation?

   thank you

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Which SF314 is it? It should be something like SF314-xxx-xxxx. What procedure did you follow when doing the battery reset?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Diogognc
    Diogognc Member Posts: 3 New User
    billsey said:
    Which SF314 is it? It should be something like SF314-xxx-xxxx. What procedure did you follow when doing the battery reset?
       Thank you for being available, I finally mannaged to solve it... opened the laptop, ditached the batter and the bios for some minutes and put them back on, only after this procedure I was able to get the computer to come back to life 

      cheers
  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    Good to hear. On several of these models there is a battery reset pinhole that you can use to do the same thing, hence my question...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Diogognc
    Diogognc Member Posts: 3 New User
    billsey said:
    Good to hear. On several of these models there is a battery reset pinhole that you can use to do the same thing, hence my question...
        And I´ve done it ut it didn´t work... the only thing that unblocked this was when I detached the bios and attached back on. Either way, thank you very much for the help