How can I fix the laptop (Aspire E5-475) battery which is not charging since 1 week ago?

KekaBr
KekaBr Member Posts: 1 New User
please help. 

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @KekaBr
    Hi, sorry to hear it. can you kindly tell me whether are you able to see the battery indication light when you plug the charger into the unit ?
    Also try the following steps and check.
    Kindly try power drain by following the below steps.

    Power Drain
    ************
    1)Unplug the AC power adapter.
    2)Press and hold the Power button down until the unit goes off. 
    3)Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds. Then release the paperclip and try to turn on the unit and check. 

                  If this does not work try out a different wall socket or try swapping power cables with monitor power cable to see if the power cable is bad.

    Try uninstalling and re-installing the battery drivers of the unit, follow the steps below:

    1) In the search box on the taskbar, enter device manager, then select Device Manager.
    2) Right-click (or press and hold) the name of the battery driver, and select Uninstall.
    3) Restart your PC.
    4) Windows will attempt to reinstall the driver


    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • chit2014
    chit2014 Member Posts: 3 New User
    I also have same error .I don’t see battery indicator light .what should I do?
  • chit2014
    chit2014 Member Posts: 3 New User
    I don’t see battery indicator light .what should I do?