Acer SF13-42 Screen image retension

ezratheproto
ezratheproto Member Posts: 11 New User
in Swift and Spin Series
Hi all, i'm having quite a bad screen image retention issue on my laptop, if i leave a Microsoft word window open on one side of my screen for example and then switch to a window with a black background i can see quite a strong outline of what i had open before, I've already tried disabling transparency in windows and the retention doesn't show up in screenshots.
Have i received a dodgy unit?
Thanks!

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Which model do you have again? It is likely something like SFxxx-xxx-xxxx and you just have a typo in the title... Knowing which model will let us look at the screen technology, some screen types take longer for the pixels to fade away than others.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ezratheproto
    ezratheproto Member Posts: 11 New User
    billsey said:
    Which model do you have again? It is likely something like SFxxx-xxx-xxxx and you just have a typo in the title... Knowing which model will let us look at the screen technology, some screen types take longer for the pixels to fade away than others.
    Ah apologies, its a sf314-42-r266
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    OK, your SF314-42 has an IPS screen with 25ms typical response time, that means the pixels will take an average of 25ms to change from one state to another, though here will be some fade time added depending on the magnitude of the change. So, it's normal for you to get some traces of closed windows for a while when refreshing.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ezratheproto
    ezratheproto Member Posts: 11 New User
    billsey said:
    OK, your SF314-42 has an IPS screen with 25ms typical response time, that means the pixels will take an average of 25ms to change from one state to another, though here will be some fade time added depending on the magnitude of the change. So, it's normal for you to get some traces of closed windows for a while when refreshing.
    Hi there, it isn't just for a couple seconds, its over a minute in most cases, i have a pic of the image retension, let me find it real quick
  • ezratheproto
    ezratheproto Member Posts: 11 New User
    ezratheproto said:
    billsey said:
    OK, your SF314-42 has an IPS screen with 25ms typical response time, that means the pixels will take an average of 25ms to change from one state to another, though here will be some fade time added depending on the magnitude of the change. So, it's normal for you to get some traces of closed windows for a while when refreshing.
    Hi there, it isn't just for a couple seconds, its over a minute in most cases, i have a pic of the image retension, let me find it real quick
    Here's the pic, this image will stay for over a minute
  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    I don't see the retained image there...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ezratheproto
    ezratheproto Member Posts: 11 New User
    billsey said:
    I don't see the retained image there...
    Look closely on the dark background, you can see the semi-faint outline of my word window

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