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    • R240HY arrived missing the "arm" that connects monitor to base

    Member Posts: 1 New User
    in Monitors
    If I could just purchase the replacement arm, that seems easier than hassling w returning the monitor. I can't find replacement parts online. Anyone know? LMills

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    Answers

    • ACE Posts: 10,404 Trailblazer
      Hello,
      Could you give me the first ten characters of the monitor serial number (S/N) and also the part number (P/N)?
      PS: It is very hard to find this kind of parts to be honest.
      France
    • Member Posts: 1 New User
      Here is the image of the missing part. I dont know how to find the P/N for that! And the first 10 digits of S/N are MMT4BAA001.

    • ACE Posts: 35,835 Trailblazer
      I don't find a part number from Acer for the stand pieces. You will have to contact Acer support to find it.
      Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
    • ACE Posts: 10,404 Trailblazer
      m_r_nadh said:
      Here is the image of the missing part. I dont know how to find the P/N for that! And the first 10 digits of S/N are MMT4BAA001.

      Hello,
      Here is the Acer part number:
      Spoiler
      60.T4BM5.001 - BASE NECK ASSY
      France

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