R240HY arrived missing the "arm" that connects monitor to base

LMills
LMills Member Posts: 1 New User
in Monitors
If I could just purchase the replacement arm, that seems easier than hassling w returning the monitor. I can't find replacement parts online. Anyone know? LMills

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer
    Hello,
    Could you give me the first ten characters of the monitor serial number (S/N) and also the part number (P/N)?
    PS: It is very hard to find this kind of parts to be honest.
    France
  • m_r_nadh
    m_r_nadh Member Posts: 1 New User
    Here is the image of the missing part. I dont know how to find the P/N for that! And the first 10 digits of S/N are MMT4BAA001.

  • billsey
    billsey ACE Posts: 34,215 Trailblazer
    I don't find a part number from Acer for the stand pieces. You will have to contact Acer support to find it.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • laurent_14
    laurent_14 ACE Posts: 10,310 Trailblazer
    m_r_nadh said:
    Here is the image of the missing part. I dont know how to find the P/N for that! And the first 10 digits of S/N are MMT4BAA001.

    Hello,
    Here is the Acer part number:
    60.T4BM5.001 - BASE NECK ASSY
    France

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