Wifi problem. a515-44.

ricardo2323
ricardo2323 Member Posts: 11 New User
edited January 2021 in Aspire Laptops
Acer aspire 5 a515-44. Since buying this laptop, the wifi for all devices randomly disconnects from the internet. Only resetting the router (TP-Link) restores our connection. On average, daily, I am resetting the router 15/20 times. When connected, internet speed is fine. I have updated drivers, changed various settings (preferred band, roaming aggressiveness etc etc) AND disabled power saving options. I've tried everything I can think of. On a good day, we can remain connected for around 12 hours, on a bad day, resetting the router three times in ten minutes. I am sure it is this laptop as all devices connect without dropouts until I boot this one. I am loathe to update the BIOS as I have only had this laptop a month or so and don't want to invalidate the warranty or cause further problems. Please help! TIA

Answers

  • ricardo2323
    ricardo2323 Member Posts: 11 New User
    To add. Have also updated the router's firmware and disabled bluetooth. The problem persists.