Harddisk Security Lock. Aspire 5332

DomH
DomH Member Posts: 2 New User
Hello. When I switch on, there is a continuous beeping for about a minute, then this appears: "primary master WDC WD2500BEVT - 00ZCTLock" . Then nothing works. It's an inherited laptop which I could really do with setting up for my daughter's home schooling. Thanks in advance. Dom

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Sorry. It seems to be password protected by the previous owner. Only an authorized ACER service center can address lost or forgotten password issues.  Also please note this laptop is  more than 10 years old with limited connectivity needed for home schooling. It also probably has now obsolete Win7 or WinVista versions installed that are no longer supported.  It may or may not be able to be revived with a new hard drive and a fresh Win10 installation but may not be worth the expense unless you can disassemble and install this new  hardware and operating system yourself. Jack E/NJ

    Jack E/NJ

  • DomH
    DomH Member Posts: 2 New User
    Thanks Jack, appreciate it.