my new laptop is overheating from simple tasks like writing a word doc swift SF314

So i got a 14" swift SF314 about 6 months ago and it's been noticeably overheating for the past 2 months. I don't have any heavy programs installed it's mostly word and excel and browser, I even tried to switch browsers but it didn't fix it. also I always have it on my desk . as soon as i turn it on the fan start working at full force and the heat starts rising up even when nothing is opened. the temp is always between 65 and 80 and my keyboard is hot when i type on it . the most heat is noticeably coming from the front where the non-removable battery is. what could possibly be the problem??

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billsey

Is there any chance there is something blocking the vents or fan? That sounds like the fan is trying to coo things down but not being successful.

Lradi

billsey said:

Is there any chance there is something blocking the vents or fan? That sounds like the fan is trying to coo things down but not being successful.

i thought about it but it's a new laptop so i don't think it's dust, i'm not sure what else it may be or how to check for it

billsey

If it's new enough I'd just swap it with the vendor, that's fast and easy. If you are past their return period I'd contact Acer support. It might be a bad battery or bad thermal compound between the CPU and heatsink. Either way it should be fixed while you are still in warranty.

yhgan

I face the same issue. Mine is a Swift SF314-57. Have been using it for less than a year and recently it is heating up noticeably nearer to the power-in port on the left side (beside HDMI port) when I'm charging.

Interestingly, the overheating only happens on the part on the keyboard side, along the metal surface to the left of the Esc, ~ and Tab keys. The heating part stops right before the area beside Caps Lock. Does it look like a specific part is causing the overheating, and how should I try solving it?

billsey

That's the DC-In jack, it's soldered to the motherboard. The battery goes across the lower edge of the notebook, so is in quite a bit different of a spot. I wonder if there's a little corrosion showing up, either in the jack or on your plug? Are you still using the stock charger? You might try cleaning the plug with some alcohol and a rag, then after it's dry again seat and reseat it a few times in the jack.

yhgan

Thanks for your swift reply and happy new year! There isn't any visible corrosion though, either in the jack or the plug. I will get a safe alcohol to use for cleaning and try your suggested method. If it's not corrosion, what other reason could it be? The overheating seems to happen only when I'm charging.

billsey

Overheating the charger connector typically means there's more resistance in the circuit than the designers planned for. When doing a metal to metal connection like that (there are actually two connection, one between the outer barrel surface and the spring that tries to push the barrel sideways in the jack, and the other the inner cylinder of the barrel pushing up against the center electrode in the jack) it's tough to have higher resistance without corrosion as the root cause.