ID correct vga driver for my model Notebook A314-22-R5PUY.

MAM41
MAM41 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Model Acer Aspire 3 A314-22-R5PUY.   SerNo NXHVWEK00AXXXX SNID  XXXXmfg date 2020/09/25       Graphics Adapter  Radeon Vega 8   mobil Gfx
Need to remove & update exisiting vga adapter driver to test if is causing problems with video file playback as file ok on other laprtops  Acer support list 3 vga drivers for this model my vga driver
version installed is shown as 27.20.1030.1, below I listed the two in supports list that match this version  but they show an RX640 & AN RX625 assuming theirs a difference this RX part means nothing to me in ID-ING the correct driver for my graphics adapter , Hope someone can advise & put me on correct path thanks.
Acer Support list for my model shows as below
1   VGA (RX640) AMD  27.20.1030.1
2  VGA (RX625)  AMD 27.20.1030.1
3  VGA               AMD 1.2.0.99  

This thread was edited to add model name to the title and to edit sensitive information

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    edited December 2020 Answer ✓
    MAM41 said:
    Model Acer Aspire 3 A314-22-R5PUY.   SerNo NXHVWEK00AXXXX SNID  XXXXmfg date 2020/09/25       Graphics Adapter  Radeon Vega 8   mobil Gfx
    Need to remove & update exisiting vga adapter driver to test if is causing problems with video file playback as file ok on other laprtops  Acer support list 3 vga drivers for this model my vga driver
    version installed is shown as 27.20.1030.1, below I listed the two in supports list that match this version  but they show an RX640 & AN RX625 assuming theirs a difference this RX part means nothing to me in ID-ING the correct driver for my graphics adapter , Hope someone can advise & put me on correct path thanks.
    Acer Support list for my model shows as below
    1   VGA (RX640) AMD  27.20.1030.1
    2  VGA (RX625)  AMD 27.20.1030.1
    3  VGA               AMD 1.2.0.99  

    This thread was edited to add model name to the title and to edit sensitive information
    Your AMD Radeon Vega 8 is an integrated Ryzen 5 CPU graphics solution (iGPU) for laptops and notebooks. The latest driver(s) for the Radeon Vega 8 GPU can be downloaded from AMD "Drivers & Support" under "Radeon™ RX Vega 64 Drivers & Support" and there you can download their latest Radeon Vega 8 driver called "Revision Number Adrenalin 2020 Edition 20.12.1 Optional (WHQL)" this driver is for Win-10 64bit systems. First, uninstall your old driver and reinstall this new driver. Note: the Acer site has the old AMD drivers and they don't keep up with the latest drivers from AMD, simple. 

Answers

  • JackE
    JackE ACE Posts: 44,884 Trailblazer
    >>>Need to remove & update exisiting vga adapter driver to test>>>

    What is old driver version number and date? Jack E/NJ

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    edited December 2020 Answer ✓
    MAM41 said:
    Model Acer Aspire 3 A314-22-R5PUY.   SerNo NXHVWEK00AXXXX SNID  XXXXmfg date 2020/09/25       Graphics Adapter  Radeon Vega 8   mobil Gfx
    Need to remove & update exisiting vga adapter driver to test if is causing problems with video file playback as file ok on other laprtops  Acer support list 3 vga drivers for this model my vga driver
    version installed is shown as 27.20.1030.1, below I listed the two in supports list that match this version  but they show an RX640 & AN RX625 assuming theirs a difference this RX part means nothing to me in ID-ING the correct driver for my graphics adapter , Hope someone can advise & put me on correct path thanks.
    Acer Support list for my model shows as below
    1   VGA (RX640) AMD  27.20.1030.1
    2  VGA (RX625)  AMD 27.20.1030.1
    3  VGA               AMD 1.2.0.99  

    This thread was edited to add model name to the title and to edit sensitive information
    Your AMD Radeon Vega 8 is an integrated Ryzen 5 CPU graphics solution (iGPU) for laptops and notebooks. The latest driver(s) for the Radeon Vega 8 GPU can be downloaded from AMD "Drivers & Support" under "Radeon™ RX Vega 64 Drivers & Support" and there you can download their latest Radeon Vega 8 driver called "Revision Number Adrenalin 2020 Edition 20.12.1 Optional (WHQL)" this driver is for Win-10 64bit systems. First, uninstall your old driver and reinstall this new driver. Note: the Acer site has the old AMD drivers and they don't keep up with the latest drivers from AMD, simple. 
  • MAM41
    MAM41 Member Posts: 1 New User
    Thanks StevenGen & JackE  for your reply's Acer informed me all three drivers are suitable for this model laptop its down to preference after asking what
    the preference are informed RX640 would be suitable & that AMD website held more info re drivers for Radeon Vega 8.
                                                                                                                                       Anyway thanks again for your help
                                                                                                                                                        Mick M.
                                                                                                                                                 

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