My XB273GP is turning black
malczyn
Member Posts: 5 New User
Every time I start the computer for the first time, the monitor lights up black and nothing can be done. After a few minutes, it starts working. I connected another monitor and everything worked. I would also like to add that sometimes during use the monitor sometimes flashes black or it turns on black. The monitor functions normally after prolonged use. I've tried to change cable to new one but it didn't help. 0
Answers
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What temperature is your environment? That sounds like it's too cold and the monitor has to warm up before working. Are you still in warranty?
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The temperature is around 22 degrees. And it's still on warranty (i bought it 1 month ago)
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Yeah, 22 should be plenty warm enough. If you are still in the window you might be able to swap it out with your vendor, if too late for that just get in touch with Acer support and they'll get you fixed up.
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Okay thx for help0
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Let us know how it turns out.
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I've updated BIOS and it seems good0
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it's not actually0
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Did you swap with the vendor or contact Acer yet?
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