Acer Predator Helios 315-51 internal fan rattling noise

Diehard308
Diehard308 Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
I bought this laptop brand new back in December and the fans have started to make a slight rattling noise after starting up and sitting idle. Under heavy use, the laptop fans seem to run just fine and cooling doesn't seem to be an issue as the temperatures never get too high even when running on turbo. Everywhere I've looked up about rattling fans thus far has said it could be a bearing issue, but I haven't seen any threads about this model having this issue. I don't particularly want to have to ship out my laptop while we're dealing with Covid-19, because I'm reliant on my laptop. Any advice?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    @Diehard308 Check here:

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Answers

  • can you record a video and post on youtube?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Diehard308
    Diehard308 Member Posts: 10

    Tinkerer

    can you record a video and post on youtube?
    Yes! Sorry for the delayed response. Preparing for finals took my focus for a few days. I'll provide a link. https://www.youtube.com/watch?v=JO-l8tuz1kg
    It may be a little hard to hear, but there's a rattling when idle or running a light load. I also kick the fan into max speed to compare. Thanks for the response!
  • have you checked if the air vents and fans are dusty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • GAMING6698
    GAMING6698 ACE Posts: 7,740 Pathfinder
    edited April 2020
    @Diehard308
    But, This is normal we can hear some cracking or rattling noise when fan speed is slow.
    Also we can only hear when there is full of silence and put our ears on laptop.

    Left side will be making sound a little more than right side fans


    This sounds comes from all laptop.
    Every type of fan create some noise when speed is slow

    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Diehard308
    Diehard308 Member Posts: 10

    Tinkerer

    @egydiocoelho I've sprayed out the vents with canned air several times
  • Diehard308
    Diehard308 Member Posts: 10

    Tinkerer

    @GAMING6698 Yeah, it was hard to hear in that video. The sound is more prominent in this one I took today. https://www.youtube.com/watch?v=pyq8DL6R6_g 
    I know that the fans were dead-silent when I first bought this. If the issue is due to just a few months of dust build-up, I'd be very surprised. 
  • I would try to clean the fans superficially. but you need to be a little careful when opening the notebook.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Diehard308
    Diehard308 Member Posts: 10

    Tinkerer

    @egydiocoelho I'll try after my finals end. Thanks for the feedback!
  • you are welcome. Post the result here.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Diehard308
    Diehard308 Member Posts: 10

    Tinkerer

    edited October 2020
    egydiocoelho So the rattling sound in the fan on my Acer laptop has only gotten worse with time, as I suspected it would. Only the CPU fan is affected, where it will never reach max speeds, if it even turns on and it makes a soft, grinding noise. The GPU fan, by contrast, is in perfect condition. In fact, I'm concerned now that my GPU fan will wear faster having to compensate for my CPU fan. It's not a dirt buildup issue, as I've taken the laptop apart several times now to clean the fans by hand. The bearing on my CPU fan is faulty, which I have confirmed by the fact that the CPU fan blade spins with heavy resistance while the GPU fan spins effortlessly and silently. The only question now is what is the model of fan that I need to purchase to replace the CPU fan?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    Answer ✓
    @Diehard308 Check here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Ovain
    Ovain Member Posts: 13

    Tinkerer

    egydiocoelho So the rattling sound in the fan on my Acer laptop has only gotten worse with time, as I suspected it would. Only the CPU fan is affected, where it will never reach max speeds, if it even turns on and it makes a soft, grinding noise. The GPU fan, by contrast, is in perfect condition. In fact, I'm concerned now that my GPU fan will wear faster having to compensate for my CPU fan. It's not a dirt buildup issue, as I've taken the laptop apart several times now to clean the fans by hand. The bearing on my CPU fan is faulty, which I have confirmed by the fact that the CPU fan blade spins with heavy resistance while the GPU fan spins effortlessly and silently. The only question now is what is the model of fan that I need to purchase to replace the CPU fan?
    dude did u find any solution