Urgent: Touchpad problem not woorking I can t use it Aspire A315-54K
On Start , search for Device Manager, and select it from the list of results. Under Mice and other pointing devices, select your touchpad, open it, select the Driver tab, and select Update Driver. If Windows doesn't find a new driver, look for one on the device manufacturer's website and follow their instructions.
If those steps didn't work, try uninstalling your touchpad driver: open Device Manager, right-click (or press and hold) the touchpad driver, and select Uninstall. Restart your device and Windows will attempt to reinstall the driver.
If that didn't work, try using the generic driver that comes with Windows. Here's how: in Device Manager, right-click (or press and hold) your touchpad driver > Update driver software... > Browse my computer for driver software > Let me pick from a list of device drivers on my computer, select HID compliant mouse, select Next, and follow the instructions to install it.
If changing your driver doesn’t help, there may be a problem with the touchpad itself. Contact your PC’s manufacturer for help.
Thanks
Answers
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Hi,
Could you please post the full model name of the laptop, like A3xx-xx.0 -
Hello model name :
Aspire A315-54K
Thank you0 -
Hi,
Try reinstalling Intel Serial IO driver, go to Acer Support site and download Serial IO driver version 30.100.1841.2, extract it, open the folder, right click Setup SerialIO.exe and select Run as Administrator.
Product Support | Acer United Kingdom
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Thank you for your answer,
Same issue
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Hi,
Go to Device Manager, expand Human Interface devices, Mice and other pointing devises, post the picture of it please.
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One for the USB mouse
and the touchpad0 -
Hi,
You have to remove the USB mouse for the time being until you fix the touchpad problem, also please expand Human Interface devices and post the picture.0 -
Hi,
How I can manipulate my computer without a mouse (USB)? not easy to take pictures without a mouse
Here picture of HID
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Hi,
You could try reinstalling Acer Quick Access application, go to Acer support site and download version 3.00.3009, then go to Control panel, Programs and uninstall the current installation, install the downloaded application.
Product Support | Acer United Kingdom
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Hi
I did it, Done0 -
Hi
I did it, Done what I need to do after0 -
I just solved the issue by pressing F7
Thank you0