Blue screen on Acer E14 E5-475G

ashiapp
ashiapp Member Posts: 11 New User
edited October 2023 in 2020 Archives
My laptop got into blue screen suddenly while i was playing game and then it restart by itself.
But the problem is that it load windows from HDD. I got windows load from SSD before that. I check the SSD to see any burnt marks or whatever but i didnt found anything. I check THIS PC folder and i found that the SSD file was still there. And you can see that the windows logo was on my HDD.
Now im very confused how this could happen. Im afraid that the SSD was the cause of this problem. How do i get everything back to normal where windows load from SSD?

Best Answer

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Answer ✓
    This sometimes happens when you the HDD is left in a bootable state. The BIOS will often automatically boot from HDD0 by default, not HDD1 (the SSD). You might be able to get HDD1 (the SSD) to boot by shutting the machine off. Remove the charger. Then insert a paperclip into the battery reset pinhole for about 30 seconds. Then try to boot the SSD again. If not, temporarily disconnect the HDD, then try to boot from the SSD by itself. Then reconnect the HDD if the SSD boots. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Answer ✓
    This sometimes happens when you the HDD is left in a bootable state. The BIOS will often automatically boot from HDD0 by default, not HDD1 (the SSD). You might be able to get HDD1 (the SSD) to boot by shutting the machine off. Remove the charger. Then insert a paperclip into the battery reset pinhole for about 30 seconds. Then try to boot the SSD again. If not, temporarily disconnect the HDD, then try to boot from the SSD by itself. Then reconnect the HDD if the SSD boots. Jack E/NJ

    Jack E/NJ

  • ashiapp
    ashiapp Member Posts: 11 New User
    JackE said:
    This sometimes happens when you the HDD is left in a bootable state. The BIOS will often automatically boot from HDD0 by default, not HDD1 (the SSD). You might be able to get HDD1 (the SSD) to boot by shutting the machine off. Remove the charger. Then insert a paperclip into the battery reset pinhole for about 30 seconds. Then try to boot the SSD again. If not, temporarily disconnect the HDD, then try to boot from the SSD by itself. Then reconnect the HDD if the SSD boots. Jack E/NJ
    I straight up try the second method and it works like a charm. Thank you so much. You just made my day.
  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Congrats on your success. Jack E/NJ

    Jack E/NJ