I cannot close my laptop what can i do?

serenaglagul
serenaglagul Member Posts: 1 New User
edited November 2023 in 2020 Archives
Suddenly my screen and keyboard is freezed. I cannot close my PC. What should i do

Answers

  • SilvaGi
    SilvaGi Member Posts: 277 Practitioner WiFi Icon
    hold down power button to shut it down
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    Thanks SilvaGi!

  • MrBearIsHere
    MrBearIsHere Member Posts: 20 Networker
    or maybe just turn off the switch
  • getskilled
    getskilled Member Posts: 12

    Tinkerer

    serenaglagul Yeah you may just have to hard reboot it by pressing the power button until it shuts off. Just make sure you hold it long enough to actually shut it down, not just put it to sleep if you have it set so just briefly pressing the power button makes it sleep.
    I have run into the issue where even pressing the power button doesn't help. If you run into that, you'll need to unplug it and remove the battery to shut it down.
    I don't know if it would help in your case, since I don't know what's causing the issue, but I had an older laptop that would of course start freezing up when too much RAM was being used. Sometimes pressing Ctrl+Alt+Del or the equivalent on your keyboard will bring up the screen that will let you open the task manager and shut down whatever program is causing the problem. (I found that it worked better than cmd on that system, but I'm not sure if it would help here.)