No sound on new Nitro 5

EyeBeforeE
EyeBeforeE Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hello everyone,
I bought an acer nitro 5 laptop 2 months ago. 
Yesterday I turned my laptop on and there is no sound output whatsoever. 
I have tried troubleshooting and it says there is no problems. When I do a sound test it just comes up with an error and nothing else. I have also tried updating sound drivers in device manager as well as deleting and reinstalling them. None of this has worked. 
Any ideas on what I can do now?

Answers

  • Alystaeria
    Alystaeria Member Posts: 5 New User
    What is the specific error?
  • EyeBeforeE
    EyeBeforeE Member Posts: 3 New User
    When I go to Control Panel>Sound>Speaker(RealTek Audio)>Configure>Test - It says Failed to Play Test Tone.
  • EyeBeforeE
    EyeBeforeE Member Posts: 3 New User
    For anyone with the same problem who wants to know - I fixed it. I tried everything that every website suggested and I finally found that I had to disable audio enhancements. I have no idea why this just stopped all sound from being emitted from my laptop suddenly. If you've tried everything else, then try that.