Nitro AN515-55 USB-C Display Problems

BugsMeister
BugsMeister Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi All,

Recently purchased a AN515-55 (YK) and can't get display through the USB-C, either via a doc or directly via a USB C to HGMI cable.
Acer's specs say it's a USB C gen 2, so it should, right? However the port itself doesn't show the charging icon on the chassis next to the port.

Thoughts/similar problems?

Thanks

Answers

  • SilvaGi
    SilvaGi Member Posts: 277 Practitioner WiFi Icon
    they cant do video thru usb c. sorry mate. only hdmi
    Please Click Yes if Ive answered your question.
    Current: Custom Desktop Build (5800X, 16GB, 3070ti)
    Previous: Aspire 5 A515 44 R8RH
    (R5 4500u, 8GB, AMD Radeon Vega 6 iGPU)
    Previous: Nitro 5 AN515 55 (i7,16GB,1650ti)
    Thanks SilvaGi!

  • BugsMeister
    BugsMeister Member Posts: 2 New User
    Thanks for confirming SilvaGi. I'm not sure I understand why, given they advertise it as gen 2 usb-c and that's meant to be a capability of it, but it's what I've found too.
    Oh well, the laptop panel is lovely anyway, and can still have a nice big monitor attached via the hdmi. Would be nice to have 2 though! :-)