No disk found when trying to install W10 on my new laptop, ACER Nitro 5 AN515-54, with complete info

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives

Best Answer

  • radko79
    radko79 Member Posts: 3 New User
    Answer ✓
    radko79 said:
    I have the same problem. Can anyone help with the issue? It is kind of annoying...
    I fixed the problem. As Axil wrote this is not an issue with the Windows keys but with the SSD drivers. To solve the problem, you need to:
    1. Download the following package: Intel Rapid Storage Technology driver.
    2. Extract the ZIP file, and copy the extracted files on a USB drive. Connect this USB drive to the system where you are installing Windows 10
    3. On the page where you select the drive to use, click Load Driver.
    4. Click Browse, and navigate to the folder on the USB drive with the previously extracted files. When you selected this folder, click OK.
    5. Select Intel RST VMD Controller 9A08 (TGL), and click Next.
    6. The selected driver will be loaded, and the SATA drive will become available for selection on the screen.

    source: https://us.answers.acer.com/app/answers/detail/a_id/67562/~/hard-disk-not-detected-during-windows-10-installation

Answers

  • radko79
    radko79 Member Posts: 3 New User
    I have the same problem. Can anyone help with the issue? It is kind of annoying...
  • radko79
    radko79 Member Posts: 3 New User
    Answer ✓
    radko79 said:
    I have the same problem. Can anyone help with the issue? It is kind of annoying...
    I fixed the problem. As Axil wrote this is not an issue with the Windows keys but with the SSD drivers. To solve the problem, you need to:
    1. Download the following package: Intel Rapid Storage Technology driver.
    2. Extract the ZIP file, and copy the extracted files on a USB drive. Connect this USB drive to the system where you are installing Windows 10
    3. On the page where you select the drive to use, click Load Driver.
    4. Click Browse, and navigate to the folder on the USB drive with the previously extracted files. When you selected this folder, click OK.
    5. Select Intel RST VMD Controller 9A08 (TGL), and click Next.
    6. The selected driver will be loaded, and the SATA drive will become available for selection on the screen.

    source: https://us.answers.acer.com/app/answers/detail/a_id/67562/~/hard-disk-not-detected-during-windows-10-installation
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru

    Hello,

     

    This thread has been closed since there is an answer marked as the solution, if you still have problems with your computer, you can open a new question or create a new post so that other Acer community users can try to guide you to the best of their knowledge. 

     

    Thank you,

    Acer-Manny

This discussion has been closed.