I can't install Epic games launcher

abhijithr05
abhijithr05 Member Posts: 4 New User
edited November 2023 in 2020 Archives
While installing Epic games launcher, I get the error message 'The process cannot access the file because another process has locked a portion of the file'. I have tried many methods but none seems to work. I haven't find the cause of the problem too. Can anybody help me?



Answers

  • namct0301
    namct0301 Member Posts: 1 New User
    Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

    Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
    Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
    Open the Epic Games Launcher folder.
    Open the Saved folder.
    Click the webcache folder, and then delete it.
    Restart your computer, and then relaunch the Epic Games Launcher.

  • abhijithr05
    abhijithr05 Member Posts: 4 New User
    namct0301 said:
    Clearing the webcache often resolves display issues that may prevent you from using the launcher. Follow these steps to clear your webcache:

    Exit the Epic Games Launcher by right-clicking the system tray icon in the bottom-right corner, and then clicking Exit.
    Press Windows key + R, type “%localappdata%”, and then press Enter to open a File Explorer window.
    Open the Epic Games Launcher folder.
    Open the Saved folder.
    Click the webcache folder, and then delete it.
    Restart your computer, and then relaunch the Epic Games Launcher.


    I can't install the launcher.That is the problem here.