New Aspire XC 886 will not start.

gripenhack
gripenhack Member Posts: 3 New User
edited March 1 in 2020 Archives
Having removed the brand-new, just-delivered computer from its box and connected to the power supply, keyboard and mouse (included in the box) and monitor, it will not boot. I have checked all cables and connections. The start button lights up briefly and repeatedly but the system will not start. Anybody have a similar experience? Any potential solutions? Or do I need to go straight for a warranty claim?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Best is to go directly back to your vendor for a swap. They typically offer 30 days or the like and it's a lot faster than going through Acer support.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @gripenhack

    One thing you can try is to press and hold the power button for 20 seconds and see if it will startup . If not, return the PC.
  • gripenhack
    gripenhack Member Posts: 3 New User
    ttttt said:
    @gripenhack

    One thing you can try is to press and hold the power button for 20 seconds and see if it will startup . If not, return the PC.

    Thanks. I'll try that in the morning.
  • gripenhack
    gripenhack Member Posts: 3 New User
    billsey said:
    Best is to go directly back to your vendor for a swap. They typically offer 30 days or the like and it's a lot faster than going through Acer support.

    Thanks. I think it may come to that in the end, unfortunately.

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