acer v3-771g-9875 stops to charge when play games.

jokerbh
jokerbh Member Posts: 1 New User

i have a acer v3-771g-9875,when ill play games the laptop stops to charger i dont know how.

I open it and tried to fix it and nothing.
Its something about the processor or the graphic card because works fine when the battery is fully charged and the turbo boost is disable, the computer recognizes the charger.

when i tried this without the battery the computer shuts down.
I need help please

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • quilts
    quilts Member Posts: 2 New User

    i have a acer v3-771g ,when i load the sytem with video or do a windows refresh on performance indicator the laptop stops charging on and off    

     

    this must be a common problem

     

    acer help  

  • abby
    abby Member Posts: 2 New User
    Hi I got the same laptop this solution worked for me
    Your laptop have a nvidia gpu and a onboard standard gpu hd4000 I think. When u want to play a game go to set PhysX. Configuration. And were it says select a PhysX processor select. Your nvidia gpu. And apply. This should solve the problem
  • NDW
    NDW Member Posts: 1 New User

    Hey

     

    I've got the same problem! When I randomly surf the internet, or do some other stuff on my notebook everything is just fine, but when I play a game (like Battlefield 3, Civ5, etc..) My battery goes nuts! It constantly (every 2 - 3 seconds) makes the connection sound when you plug in your notebook. When I close the game, everything is fine once more. 

     

    I've updated all the drivers, did the PhysX thingy the poster above me said, but nothing seems to work.

     

    Anyone got an idea?

     

    Greets

  • abby
    abby Member Posts: 2 New User
    Keep ur battery level 90 percent. And above wen playing game
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