Windows 10 installation on brand new Aspire 5

szym99on
szym99on Member Posts: 4 New User
Hi 
Today i have bought new laptop Acer Aspire A515-56G. Spec: 
-Intel Core i5-1135G7
-Geforce mx350
-
M.2 PCIe 512GB

And i can't install windows 10 on it. I have tried from bootable USB, and when select disk screen appears there is no disk to choose from. I have to upload a driver to it ... Where can i find one or what i am doing wrong ?
When i push power on button it boots to EFI shell (version 2.7) not to Bios :/ 

Please help me 

Answers

  • Jason_Bourne
    Jason_Bourne Member Posts: 113 Skilled Fixer WiFi Icon
    How did you create the bootable USB disk? Did you download the .ISO image from the official Microsoft website?
  • szym99on
    szym99on Member Posts: 4 New User
    Yes, i used official Microsoft MediaCreationTool and used it to burn iso to USB and when it failed i tried to use Rufus too but no disk to choose either
  • chazy
    chazy Member Posts: 5 New User
    This has just happened to me, I was using a 2.0 USB that I used to install Windows 10 on another (older) laptop with a SATA m.2, but was just giving me the missing media driver error with my new Acer 3 with a NVME m.2. After re-downloading using the MediaCreationTool and, this time, a USB 3.0 now I can get it to install, yes a 3.0 USB drive connected to a 3.0 port.

    Can't say for sure if the problem is with the USB 2.0 drive or the newer installer really having the appropriate driver for my new laptop.
  • StevenGen
    StevenGen ACE Posts: 12,142 Trailblazer
    edited December 2020
    szym99on said:
    Hi 
    Today i have bought new laptop Acer Aspire A515-56G. Spec: 
    -Intel Core i5-1135G7
    -Geforce mx350
    -M.2 PCIe 512GB

    And i can't install windows 10 on it. I have tried from bootable USB, and when select disk screen appears there is no disk to choose from. I have to upload a driver to it ... Where can i find one or what i am doing wrong ?
    When i push power on button it boots to EFI shell (version 2.7) not to Bios :/ 

    Please help me 
    First, why are you trying to reinstall Win-10 on a newly bought laptop? As Win-10 comes with this laptop OEM! Can you boot into this laptops existing Win-10? As doing an installation media with another system that is an MBR/Legacy format will not work and could be your problem.

    If your OEM Win-10 works then get an 8GB USB and go to MS "Create Windows 10 installation media" and download it from here Download tool now this should be done either within your existing Aspire A515-56G or a GPT/UEFI format system, which will format the USB in GPT/UEFI format, as this laptop has a GPT/UEFI BIOS and an MBT/Legacy formatted USB will not boot.

    If you don't have a GPT/UEFI system and you only have a MBR/Legacy system and you want to create a GPT bootable USB then see this guide, that explains it using WMCT or Rufus here: How to install Windows 10 from USB with UEFI support | Windows Central 
  • szym99on
    szym99on Member Posts: 4 New User
    StevenGen said:
    szym99on said:
    Hi 
    Today i have bought new laptop Acer Aspire A515-56G. Spec: 
    -Intel Core i5-1135G7
    -Geforce mx350
    -M.2 PCIe 512GB

    And i can't install windows 10 on it. I have tried from bootable USB, and when select disk screen appears there is no disk to choose from. I have to upload a driver to it ... Where can i find one or what i am doing wrong ?
    When i push power on button it boots to EFI shell (version 2.7) not to Bios :/ 

    Please help me 
    First, why are you trying to reinstall Win-10 on a newly bought laptop? As Win-10 comes with this laptop OEM! Can you boot into this laptops existing Win-10? As doing an installation media with another system that is an MBR/Legacy format will not work and could be your problem.

    If your OEM Win-10 works then get an 8GB USB and go to MS "Create Windows 10 installation media" and download it from here Download tool now this should be done either within your existing Aspire A515-56G or a GPT/UEFI format system, which will format the USB in GPT/UEFI format, as this laptop has a GPT/UEFI BIOS and an MBT/Legacy formatted USB will not boot.

    If you don't have a GPT/UEFI system and you only have a MBR/Legacy system and you want to create a GPT bootable USB then see this guide, that explains it using WMCT or Rufus here: How to install Windows 10 from USB with UEFI support | Windows Central 
    I have bought this laptop without OS, even on the box it says OS: None(Boot up only). so yeah ...
    I have tried to create and proceed an instalation with 3.0 USB Drive but it didn't change antything. Still i don't have any disk to choose from. 
    When laptop boots up it shows this: 
  • szym99on
    szym99on Member Posts: 4 New User
    I have found a soluton: 
    https://uk.answers.acer.com/app/answers/detail/a_id/67544
    Worked perfectly for me. 
  • mlmnizar
    mlmnizar Member Posts: 1 New User
    szym99onszym99onPosts: 4 New User
    I have found a soluton: 
    https://uk.answers.acer.com/app/answers/detail/a_id/67544
    Worked perfectly for me. 

    Above link says page not found. Please help. i have the same problem as above. Thanks.
  • @mlmnizar what is the exact model? example an515-55-58vh.
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