RAM upgrade and overheating on Nitro 5 N515-51

MatF
MatF Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi all,

I have an Aspire Nitro 5 N515-51 with 8Gb of RAM, and I just bought a 16Gb module to upgrade the laptop. The new module I bought is from Crucial and can be found here : https://www.novatech.co.uk/products/crucial-16gb-ddr4-2400mhz-so-dimm-memory-ram-module/ct16g4sfd824a.html

When I replace the 2 existing RAMs with this one, my computer doesn't reboot and stays on a black screen, and the whole Crucial RAM module heats up to the point it's burning hot.

Am I doing something wrong, did I buy the wrong module (I did check the specs and thought it would match, but maybe I was wrong) or is the RAM module I received faulty ?

Thank you for your help


Answers