Aspire VX15 Windows not responding

hkmp57
hkmp57 Member Posts: 16 Troubleshooter
edited October 2023 in 2020 Archives
Hi everyone,
I have problem with my laptop, after Windows started i can't do anything on the desktop, I can't start any app, I can only go to start menu by pressing windows key on keyboard, or open my computer by clicking it on desktop, but i can't do anything more. I've reinstalled windows, but that didn't solve the problem. Now my pc is running but i had to restart it twice. 
I've connected it after reinstal with my externall disk, but checked it with kaspersky and it didn't find any problems.
Does anyone have some idea what to do with it? (and sorry for my english)

Answers

  • hkmp57
    hkmp57 Member Posts: 16 Troubleshooter
    It's working i can open my computer on desktop, open start menu by pressing windows key, but can't go aby further.
  • hkmp57
    hkmp57 Member Posts: 16 Troubleshooter
    Now i have the same problem on my second laptop Dell vostro..., I've connected to them the same external drivie, but scanned it with Kaspersky, Norton and Nod and didn't find anything on the drive or second laptop, (founded and healed something on my Acer). 
    Does someone have any idea?
     Some stealthy virus?