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Tinkerer
I've tried updating both BIOS and windows. The SKU number is Spin 5 SP513-54N, that's the whole thingegydiocoelho said:Try pressing ALT + F8 as well. Can you provide the exact model? Example SP513-54N-58VH. This problem after updating windows or bios? Try resetting the battery:
I'm pretty sure it happened before I updated either, it happened a while ago so I don't remember if I updated windows before or after. I know I updated BIOS after I will reset the battery today and see if that helps.egydiocoelho said:OK! Now, can you tell if the problem occurred right after updating windows or bios? Have you tried to reset the battery?