"No output devices found." How can that be? What should I do? Swift 5

ErnieLane
ErnieLane Member Posts: 27 Enthusiast WiFi Icon
edited December 2020 in Swift and Spin Series
My Swift 5 has just stopped putting out sound.  Sound settings say "No output devices found."  I don't recall updating anything since I had sound a couple of days ago.  What should I do?  The computer is out of warranty.

Thread was edited to add model name to the title

Answers

  • billsey
    billsey ACE Posts: 34,275 Trailblazer
    Which Swift 5 model do you have? Do you have a set of headphones or speakers attached? Can you test by adding headphones or speakers?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Mdand
    Mdand Member Posts: 4 New User
    Same problem her "No output devices found."  after last update. The laptop is new Model  SF514-54T-74J4. Drivers are up to date, it seems. Any ideas?




  • Mdand
    Mdand Member Posts: 4 New User
    The laptop is new Model  SF514-54T-74J4 and there is no sound. Tested by adding headphones, same thing. no sound and "No output devices found."


  • billsey
    billsey ACE Posts: 34,275 Trailblazer
    @Mdand you should start a thread of your own so you can mark the solution when we find it. Does Device Manager show any glitches?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ErnieLane
    ErnieLane Member Posts: 27 Enthusiast WiFi Icon
    No glitches . . . no sound device shown.
  • billsey
    billsey ACE Posts: 34,275 Trailblazer
    @ErnieLane did you test with a set of headphones or external speakers like I suggested?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ErnieLane
    ErnieLane Member Posts: 27 Enthusiast WiFi Icon
    Yes; no sound.  I got a USB sound card, which I can use with corded headphones.
  • Eloise7
    Eloise7 Member Posts: 1 New User

    Hi I am having the same problem. I contacted Microsoft support, and they downloaded multiple audio drives and did an update of Microsoft so it may be acers problem rather than microsoft or windows.

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