Installed a new SSD but HDD2 is not showing up anywhere

donbenary
donbenary Member Posts: 3 New User
edited October 2023 in 2020 Archives
I have purchased a new 500GB Samsung 860 EVO (V-NAND SSD | SATA M.2) and placed it in the extra M.2 slot. However, it's not showing anywhere. Have also tried checking BIOS but HDD2 just shows "None". Please see the screenshot below.



Steps I have done so far. 
1. Check disk manager: SSD not showing
2. Check BIOS: SSD not showing
3. Update "Storage Controllers" in Device Manager then restart: no effect
4. Uninstall "IDE ATA/ATAPI controllers" in Device Manager then restart: no effect
5. Run "Hardware and Devices" troubleshooter: no effect
6. Tried inserting the new SSD to HDD1 to check if the SSD is working: It is showing. This confirmed that it is indeed a working SSD.

Model: Nitro AN515-43  
Newly purchased SSD: Samsung V-NAND SSD 860 EVO SATA M.2 (500 GB)

Answers