Acer changed the SSD in my computer when it was serviced, under the warranty, from a 255GB to 140GB?

pat777
pat777 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Acer changed the SSD from 255 to 140 GB. A downgrade? Really confused because the faulty Wifi card was replaced which was the issue. The warranty has since expired but now I have a laptop which is below the specs which I bought it? 

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,184 Trailblazer
    Answer ✓
    pat777 said:
    Acer changed the SSD from 255 to 140 GB. A downgrade? Really confused because the faulty Wifi card was replaced which was the issue. The warranty has since expired but now I have a laptop which is below the specs which I bought it? 

    Impossible, show us a caption of your Device Manager > Disk drivers and Disk Management so we can see exactly what and where your data has been allocated? As Acer does not change drives on any laptop/desktop and a 140GB disk drive makes no sense as its not a capacity of a storage device capacity as SSD disk drive come in 128GB, 256GB, 500 or 512GB, 1TB, 2TB and 4TB capacities, it just does not make any sense?


Answers

  • StevenGen
    StevenGen ACE Posts: 12,184 Trailblazer
    Answer ✓
    pat777 said:
    Acer changed the SSD from 255 to 140 GB. A downgrade? Really confused because the faulty Wifi card was replaced which was the issue. The warranty has since expired but now I have a laptop which is below the specs which I bought it? 

    Impossible, show us a caption of your Device Manager > Disk drivers and Disk Management so we can see exactly what and where your data has been allocated? As Acer does not change drives on any laptop/desktop and a 140GB disk drive makes no sense as its not a capacity of a storage device capacity as SSD disk drive come in 128GB, 256GB, 500 or 512GB, 1TB, 2TB and 4TB capacities, it just does not make any sense?


  • pat777
    pat777 Member Posts: 2 New User
    Thank you for your help. The space was unallocated, most odd. It's allocated now. Was so confused, thanks.