Predator Triton 300: Annoying sound in headphones when sound is playing while un-charging.

Littlemaiden
Littlemaiden Member Posts: 2 New User
edited November 2023 in 2020 Archives
Basically title. The most annoying sound in the world keeps playing when audio is playing if its not plugged in. It doesnt even matter if the volume is at 0, that sound is still there. My sisters laptop does the same thing. We got these 4 days ago so we aren't sure what happened. This also happened randomly today after not using the laptops for 3 days anyway. Doesnt matter what headphones are plugged in, its always the same sound on the left side. Ive updated drivers, console audio driver, removed and reinstalled, etc. Will I have to return? the sound is like eeeeEEeeEeEeeEee continuously 

Predator Triton 300

[Thread edited title to add the product name]

Answers

  • Littlemaiden
    Littlemaiden Member Posts: 2 New User
    Added info: It stops when im downloading something for some reason. Also it is not just left earbud. Its just the left side. So if i move the right earbud to my left ear, it does the same. No its not a hearing issue, im fine anywhere else aha
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Basically title. The most annoying sound in the world keeps playing when audio is playing if its not plugged in. It doesnt even matter if the volume is at 0, that sound is still there. My sisters laptop does the same thing. We got these 4 days ago so we aren't sure what happened. This also happened randomly today after not using the laptops for 3 days anyway. Doesnt matter what headphones are plugged in, its always the same sound on the left side. Ive updated drivers, console audio driver, removed and reinstalled, etc. Will I have to return? the sound is like eeeeEEeeEeEeeEee continuously 

    Predator Triton 300
    Very sorry to hear this, can you please share the exact model of your Predator Triton 300 (Example: https://www.acer.com/ac/en/US/content/predator-models/laptops/predatortriton300), can you please share a short video of the issue you are reporting? What is the BIOS version you have installed and what drivers did you updated?

    Have you tried contacting your local Acer support channels for assistance? Contact # 0371 760 1000
    Avoid hold times on the phone and CHAT directly with a member

    UK Repair Centre

    Infoteam International Services Ltd
    Unit 1
    Epic Park
    Halesfield 6
    Telford
    TF7 4BF


    Thanks in advance,
    Acer-Manny