Acer Aspire SW5-012: does not detect the USB device

zero401
zero401 Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hi guys! 
I ran into several problems when i tried to install a new Windows in acer aspire sw5-012 !

First i booted a Windows flash drive into a USB drive then it worked very well and i came to the windows user interface but when I finished and ejected the USB drive then windows is not working and i cant get back to winsows user interface its just showing a black screen hole the time 

so i tried a stupid idea , i booted a windows flash drive in the laptop and get in to command prompt and writed the following commands : 

1. Diskpart
2. Select Disk 0 
3. Clean
4. Create partition primary
5. Select partition 1 
6. format fs=fat32 quick
7. active 


then i ejected the USB drive and rebooted the system and it showing me the following image: 




so i tried to boot a win8 and 10 32bit in the USB falsh drive and get in to the BIOS to change the following steps to : 









and in rufus 



NOTE : I tried to change the partition scheme to MBR and its still not working 

then when i tried to boot from USB drive its showing me the following image : 







IT'S DOES NOT DETECT MY USB DEVICE!!!

should i try to boot from an SDcard or a Micro-USB flash drive ? as picture below showing ? 



or should i try to remove the hard disk drive ( if possible ) from the motherboard and not the keyboard beacuse the keyboard is not support to insert a hard disk drive in the chipset 

Or what should i do please help me !!

and thanks to everyone who answer my question :) 

Edited the content to hide sensitive and personal information

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign
    Then, extract the windows 10 iso to the root of the usb stick. Activate the f12 boot menu in the bios and press f12 before the acer logo to select the usb stick.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    Yup, you have things pretty mucked up... :) You need to reclean the drive and don't add partitions back in. The drive needs to be GPT, not MBR (MBR was used in Windows 7 and prior, not in W8 or later) and the easiest method for getting Windows back is to tell the installer to just put it in the unallocated space on the drive. If you haven't created any partitions then that should be the whole drive. What you did with your diskpart commands was to erase all partitions and then create a single partition to cover the whole drive. That left no room for the partitions Windows needs to create, an EFI partition (typically around 100MB), a recovery software partition (typically around 500MB) and a recovery image partition (which varies in size). Just boot from the Windows install flash drive and use the clean install method, selecting the unallocated space. The rest should work and you will be back to a bootable system.
    Note that if the drive has failed on your motherboard you are pretty much toast. It's an eMMC drive and is soldered in place.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • zero401
    zero401 Member Posts: 4 New User
    billsey said:
    Yup, you have things pretty mucked up... :) You need to reclean the drive and don't add partitions back in. The drive needs to be GPT, not MBR (MBR was used in Windows 7 and prior, not in W8 or later) and the easiest method for getting Windows back is to tell the installer to just put it in the unallocated space on the drive. If you haven't created any partitions then that should be the whole drive. What you did with your diskpart commands was to erase all partitions and then create a single partition to cover the whole drive. That left no room for the partitions Windows needs to create, an EFI partition (typically around 100MB), a recovery software partition (typically around 500MB) and a recovery image partition (which varies in size). Just boot from the Windows install flash drive and use the clean install method, selecting the unallocated space. The rest should work and you will be back to a bootable system.
    Note that if the drive has failed on your motherboard you are pretty much toast. It's an eMMC drive and is soldered in place.

    Thanks for your answer @billsey

    but my problem is how to make my laptop detect my USB flash drive , beacuse i tried so many solutions and no one is working ( even the solution that to change GPT partition scheme to MBR and that is why i tried to create a MBR flash drive, i hoped that solution work) 

    i just want from my laptop to detect a USB flash drive and then i can get back to Windows 

    and thanks again for your answer :)
  • zero401
    zero401 Member Posts: 4 New User
    Tank you everyone who answered this post 
    problem solved successfully !!!

    problem was from my USB flash drive and i just changed the USB flash drive then it's worked very well 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign
    Then, extract the windows 10 iso to the root of the usb stick. Activate the f12 boot menu in the bios and press f12 before the acer logo to select the usb stick.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • zero401
    zero401 Member Posts: 4 New User
    Open the command prompt as an administrator and type:
    diskpart
    list disk
    sel disk x
    clean
    convert gpt
    create partition primary
    format fs=fat32 quick
    assign
    Then, extract the windows 10 iso to the root of the usb stick. Activate the f12 boot menu in the bios and press f12 before the acer logo to select the usb stick.


    thanks for your answer and not ignoring my message 

    it maybe will work , but my USB stick was not detected by my another laptop so i tried to change it and it worked and windows installed successfully.

    thanks again for your answer!!! :)