Acer Nitro 5 Keyboard Not Working

jy
jy Member Posts: 5

Tinkerer

edited November 2023 in 2020 Archives
Multiple keys within the keyboard like forward slash comma and colon are not working. Tried multiple method like resetting my laptop battery and running the windows keyboard troubleshooter as well as running TextServiceProcess and none of them works. Need help desperately.. And no my laptop is not covered under warranty.

Model info Acer Nitro 5 AN515-51

Answers

  • Can you provide the exact model? Exact an515-51-75kz. Does the same problem occur when using an external USB keyboard? Have you tried to disconnect and reconnect the keyboard a few times?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
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  • jy
    jy Member Posts: 5

    Tinkerer

    Hello I have not yet used an external keyboard yet. And what do you mean by disconnecting and reconnecting?
  • jy
    jy Member Posts: 5

    Tinkerer

    Multiple keys have started failing too. Sometimes it will work and sometimes it won't
  • Try disconnecting the keyboard from the main board.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)