VG240Y Monitor Compatibility

AnantVirdee
AnantVirdee Member Posts: 2 New User
edited February 27 in 2020 Archives
I just bought a VG240Y p monitor to use it as an extended display for my laptops. I connect via a HDMI cable but getting a No Signal message. I have tried using the following devices:
1. Dell Precision 5530, Windows 10
2. Macbook Pro, macOS 10.15.5

I downloaded the Acer Display Widget application on my windows device and it displays "Selected monitor not supported". Is the monitor not compatible with the above devices? 

Answers

  • AnantVirdee
    AnantVirdee Member Posts: 2 New User
    edited November 2020
    Note: I've used a different HDMI cable as well and have been able to connect to other monitors with the above mentioned devices
  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    Which VG240Y model do you have? Which ports are on it?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.