Acer Predator 17 crashes during downloads

SeriousHeron2
SeriousHeron2 Member Posts: 2 New User
edited November 2023 in 2020 Archives
I've noticed over the past year that my Acer Predator 17 crashes when I'm downloading large files. Today it crashed during a speedtest (I was also running Zoom and Chrome at the same time). My internet is 1000mbps. What might cause this?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,188 Trailblazer
    I've noticed over the past year that my Acer Predator 17 crashes when I'm downloading large files. Today it crashed during a speedtest (I was also running Zoom and Chrome at the same time). My internet is 1000mbps. What might cause this?

    Check your PS and if your Predator 17 is overheating? Power crashes are caused because of these symptoms.


  • SeriousHeron2
    SeriousHeron2 Member Posts: 2 New User
    edited November 2020
    So I don't think so because the moment I do something bandwidth intensive, the crash happens immediately.
    I did a test... I used my switch management console to limit my laptop to 250mbps... and this fixes it. It is as if the ethernet NIC can't handle too much during a download or speed test.
  • StevenGen
    StevenGen ACE Posts: 12,188 Trailblazer
    edited November 2020
    So I don't think so because the moment I do something bandwidth intensive, the crash happens immediately.
    I did a test... I used my switch management console to limit my laptop to 250mbps... and this fixes it. It is as if the ethernet NIC can't handle too much during a download or speed test.

    Then uninstall and reinstall the Ethernet driver, try that as that could be a problem, I’ve never come across this sort of a problem? Very strange.