Predator helios 500 side part came off help

Schnaz
Schnaz Member Posts: 83 Die Hard WiFi Icon
edited November 2023 in 2020 Archives
Hi I got laptop back from repair and I notice  that part came off. Can you put it back somehow?

Answers

  • Hello,
    I think this part is just clipped. Apply pressure to snap it back into place.
    France
  • Schnaz
    Schnaz Member Posts: 83 Die Hard WiFi Icon
    Cant snap it back:/ I got that laptop back from acer from repair around month ago. Im worried they wil blame me for it....
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    Send it back to them and tell that when it came back the part was out. U should have noticed it immediately when u got the laptop from them cuz now they can blame it on you. And i think it will just snap back into place...
  • Schnaz
    Schnaz Member Posts: 83 Die Hard WiFi Icon
    busu3 said:
    Send it back to them and tell that when it came back the part was out. U should have noticed it immediately when u got the laptop from them cuz now they can blame it on you. And i think it will just snap back into place...
    Can you damage it with not openong the back case? I still have warranty sticker on my laptop so nevwr opened a back case.
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    Schnaz said:
    busu3 said:
    Send it back to them and tell that when it came back the part was out. U should have noticed it immediately when u got the laptop from them cuz now they can blame it on you. And i think it will just snap back into place...
    Can you damage it with not openong the back case? I still have warranty sticker on my laptop so nevwr opened a back case.
    I dont know how it fits in. If u provide the laptop model that would help. I would suggest u give it back to acer to put it back because if u break the seal then u will lose warranty.
  • Schnaz
    Schnaz Member Posts: 83 Die Hard WiFi Icon
    Helios 500 ph517 51 just checked close and there are small pins broke so acer broke it and then dent me back. 
  • busu3
    busu3 Member Posts: 552 Seasoned Specialist WiFi Icon
    If the pins are broken it means there is no way to fix it back so send it back to acer and u just have to argue that they broke it since u have never opened the laptop. I dont think there is any way to put it back if its broken.