Laptop showing black screen and restarting infinitely after adding new ram

Manideep_adithya
Manideep_adithya Member Posts: 14

Tinkerer

edited November 2023 in 2020 Archives
I have an acer nitro 5 an515-42 r6gv laptop with an 8gb ddr4 2666 ram single channel. i planned on upgrading the ram and bought an hyperx impact ddr4 2666 ram and installed in second channel. But after turning on the laptop it is showing a black screen on display and laptop keeps turning off and turning on. only backlight is turned on and in few seconds turns off again. Please help me get through this and get my dual channel to work.

I have checked the ram i bought and it is working if i use it as single channel in same laptop in both the slots. So it is not the ram or slot that is wrong. i am mising something else

Best Answer

  • Manideep_adithya
    Manideep_adithya Member Posts: 14

    Tinkerer

    Answer ✓
    Solved it my self.. You just need to put a pin into the battery hole at the back of the laptop for 14 seconds to reset the CMOS and then install the RAM

Answers

  • Manideep_adithya
    Manideep_adithya Member Posts: 14

    Tinkerer

    Answer ✓
    Solved it my self.. You just need to put a pin into the battery hole at the back of the laptop for 14 seconds to reset the CMOS and then install the RAM