Azerty keyboard for switch 5

Stefan99
Stefan99 Member Posts: 3 New User
edited March 18 in 2020 Archives
Have a 2 year old switch 5 with Belgian azerty keyboard, and now some keys don’t work anymore. Easy to repair or do I need a new keyboard? Where to find one? Any idea?

Answers

  • what is the exact model? example sf315-51-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Stefan99
    Stefan99 Member Posts: 3 New User
    Hi, it’s a SW512-52-569W
    actually just the “a” key is not working (the “q” on a qwerty). Maybe it just needs to be cleaned or one key replaced.
  • Has this problem occurred recently? When you connect an external USB keyboard, do the same keys have problems?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    It's worth blowing out around the key to make sure there isn't something stuck under it, but if it's actually bad the Acer part number for the Belgian replacement keyboard is: NK.I1213.055
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Stefan99
    Stefan99 Member Posts: 3 New User
    Hi thx for the part-number!

    there is no problem when connecting a USB-keyboard so is linked to the cover. Problem is recent indeed.
    i could return it to the shop as it’s still under guarantee, but with COVID all shops are closed over here (Belgium) and I can’t miss it for several weeks. Thanks for your help!
  • I would try to reinstall windows, to see if the problem still occurs:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)