startup

lorij2
lorij2 Member Posts: 1 New User

i had fbi virus,tried putting pc back to when it came out of factory. now it won't start,gets stuck on setup is  starting service.

Answers

  • Mr_Helper
    Mr_Helper Member Posts: 129 Troubleshooter

    Hi,

     

    Try running Safe Mode and tell me if you can get to windows or not. Please follow the steps below to start the computer in Safe Mode :

    1              Power off the computer.

    2              Restart the computer, tap F8 on Acer logo screen about 3 times.

    3              This will take you to ‘Windows Advanced Boot Options.

    4              Choose "Safe Mode" in the Advanced Boot menu

    Awaiting your response

  • eliezercompany
    eliezercompany Member Posts: 2 New User

    im having the same issure and mine dosnt boot up in safe mode either

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