lines appearing on screen while screen shakes/open/close/touched soemtime. Nitro 5(AN515-52

riskyshot
riskyshot Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hey, I have Nitro 5. Sometime lines appear on screen when it shakes/bezels are touched/while opening/closing of screen. What can be the possible reason for this? 

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • riskyshot
    riskyshot Member Posts: 4 New User
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    riskyshot said:
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.

    I'm pretty certain it's the bad connection because it happens when something is touched or moved. If it's outside of the warranty let me know and we'll try to guide you on how to fix it yourself

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • riskyshot
    riskyshot Member Posts: 4 New User
    andylb said:
    riskyshot said:
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.

    I'm pretty certain it's the bad connection because it happens when something is touched or moved. If it's outside of the warranty let me know and we'll try to guide you on how to fix it yourself
    it's under warranty so will call the care center tomorrow. 
  • B4ttleSky
    B4ttleSky Member Posts: 136 Skilled Fixer WiFi Icon
    edited August 2019
    riskyshot said:
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.
    It happened to me before.. it got fixed after windows reinstallation
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    B4ttleSky said:
    riskyshot said:
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.
    It happened to me before.. it got fixed after windows reinstallation

    In that case you could try reinstalling Windows 1st, reboot and press alt+ f10, I still think yours is the connection because it happens when you touch it but it's worth a try

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • riskyshot
    riskyshot Member Posts: 4 New User
    B4ttleSky said:
    riskyshot said:
    andylb said:
    Bad connection from screen to Laptop. If it;s under warranty take it to an Acer care center, if it isn't tellus your model number AN515-** 
    It's AN515-52. Also sometime while playing any Video on YouTube the Videoplayer flashes green colour before start of video.
    It happened to me before.. it got fixed after windows reinstallation
    That YouTube thing could be because of Windows but the touching issue is because of screen connection i think.

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    @riskyshot The flashing green could be windows or your GPU drivers, I would update the AMD drivers from the Adrenalin control panel before attempting windows install 

    Click the updates button and Make sure your graphics drivers are updated to this version or better and click express upgrade


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Hrishikesh495
    Hrishikesh495 Member Posts: 2 New User
    riskyshot said:
    Hey, I have Nitro 5. Sometime lines appear on screen when it shakes/bezels are touched/while opening/closing of screen. What can be the possible reason for this? 
    Hey, I am facing the same problem, Can you tell me how you have solved the problem? It's a hardware problem or software problem?