malfunction of keypad - Acer 517 - 51G-817F FHD i7

hauswalter
hauswalter Member Posts: 9

Tinkerer

edited October 2023 in 2020 Archives
Acer 517 - 51G-817F FHD i7
Suddenly it´s not possible to get an email-at with AltGr Q. Alternative Alt 64 leads to breakdown of the website. I tried many solutions (scannow, checkdisk, driver update, new installation, dleaning the keypad). Combination AltGr E works, the button itself is technically ok.

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    Which language is your keyboard setup for? Those kinds of differences are usually traced to the locale... Does the Q work by itself?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • hauswalter
    hauswalter Member Posts: 9

    Tinkerer

    Thanks for your help. Language DEU = German.  When I change the language, same problem. Q works clearly..
    I visited acer support-site driver Updates, but I dont know, if there exists a driver for the keypad and second I dont know how to install.