No Bootable Device, HDD0 & HDD1 Model Name and Serial Number Empty - Swift 3 SF315-51-54ZB

Hi
I need help for my Swift 3 SF315-51-54ZB

Ive try all the methods, and am still stuck wth the no bootable device..

In my Information Tab
HDD0 & HDD1 Model Name & Serial Number : None
SATA Mode : RAID

Boot Tab
Boot Mode : UEFI (cannot change it)
Secure Boot : Enable
Boot Priority Order : Empty

When Ive enable the F12 and press the F12
Boot Menu : Empty

I dnt know what else I need to do..Ive try to boot using USB, but its cant read my USB..Dnt know what to do..

Do you think it can be fix or I need to get a new laptop?

Im sorry too cause Im not fluent in english..I hope someone could understand what am trying to explain my laptop problem..

Tq in advance for those whom response to my inquiry..

Image: https://us.v-cdn.net/6029997/uploads/editor/e6/5v3o3gbqn7dy.jpg

Accepted answers

All comments

billsey

Try first to disable Secure Boot to see if your USB install drive shows up as bootable. If not, how did you create it? You might either try Rufus or Windows Media Creation tool to put the install image on the flash drive. When you get it to boot from the install image, use the Repair option to get to the command prompt and then diskpart to look at your disks. The disk in your system may have failed.

Bedah_Comel

I think my disk may have failed..cause its appear as a (Boot :X) 500gb like that

But I cant access to those Disk..its like hidden or something..

Any suggestion step or way or solutions?or I need to buy a new lptop?hmm..Dnt know what to do..trying chat wth Acer searching for an agent like ages..trying to call hard to reach them..wanna go to the Service Centre, its currently MCO in my zone..

I really really really need to use my lptop..Im couldnt sync the latest update on my work to oneDrive..ahhhh so stress..

billsey

The X: drive is a pseudo drive created in memory for the install/repair environment. Can you get into the repair mode command prompt? If so give us the results of these commands:

diskpart
list disk
list vol

It should look something like this:

Microsoft DiskPart version 10.0.19041.1

Copyright (C) Microsoft Corporation.

On computer: SWITCH7BE

DISKPART> list disk

Disk ### Status Size Free Dyn Gpt

-------- ------------- ------- ------- --- ---

Disk 0 Online 476 GB 0 B *

Disk 1 Online 238 GB 31 MB

DISKPART> list vol

Volume ### Ltr Label Fs Type Size Status Info

---------- --- ----------- ----- ---------- ------- --------- --------

Volume 0 C Acer NTFS Partition 475 GB Healthy Boot

Volume 1 NTFS Partition 1024 MB Healthy

Volume 2 ESP FAT32 Partition 100 MB Healthy System

Volume 3 D exFAT Removable 238 GB Healthy

DISKPART>

mrvelastiqui

https://community.acer.com/en/discussion/comment/946239#Comment_946239

Hey Bilsey! How are you? I´ve been doing exactly what you said and these it´s my result.

My question is: What now?

billsey

Those partitions look normal to me, the 100MB is the EFI partition, the 512MB is the recovery partition. In diskpart you can temporarily assign a drive letter to the EFI partition, then access it to see what data is on it. From that same command prompt after the list vol command use: