Chrome not working on my Acer a315-56.

MAhmed
MAhmed Member Posts: 3 New User
edited March 1 in 2020 Archives
hi, i recently bought the device and quickly downloaded chrome for use. However i am unable to even turn on chrome whenever i click on the icon from the taskbar, start menu and even the desktop as it just has no effect

Answers

  • Sumanth
    Sumanth Member Posts: 103 Skilled Fixer WiFi Icon
    Did you try freshly reinstalling it?
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @MAhmed
    Is your Windows 10  still in "S" mode? Windows 10 "S" mode will not allow programs other than Microsoft software.
    I would uninstall the old Google chrome, reboot, download and install again after making sure it is not in "S" mode.
  • MAhmed
    MAhmed Member Posts: 3 New User
    Sumanth said:
    Did you try freshly reinstalling it?
    I have tried reinstalling multiple times and am having the same problem
  • MAhmed
    MAhmed Member Posts: 3 New User

    ttttt said:
    @MAhmed
    Is your Windows 10  still in "S" mode? Windows 10 "S" mode will not allow programs other than Microsoft software.
    I would uninstall the old Google chrome, reboot, download and install again after making sure it is not in "S" mode.
    I believe I have windows 10 home but how do I make sure it’s not in s mode?
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @MAhmed
    Control Panel->Systems you can see what version of Windows that you are using.
    If you can run programs other than those from Microsoft, you are probably using Windows 10 Home.
    Don't know what is causing Chrome not able to run, hopefully a BIOS update can solve the problem.
    Are you using the latest BIOS for your PC
    At the right pane here, click "Drivers and Manuals" under Assistance by Acer. Find your PC, look under BIOS Firmware, see any BIOS update available.
  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    BIOS shouldn't make any difference...
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