Laptop shuts down when I close the lid - Acer Swift 3 SF314-42

AlishZ
AlishZ Member Posts: 4 New User
edited November 2023 in 2020 Archives
I got an Acer Swift 3 SF314-42 a few days ago, and I found one issue.
When I close the lid of my laptop, within a minute or two it shuts down. However, when I check the battery option configuration, it says that the laptop should go to sleep when I close the lid.
And when the laptop shuts down it's hard to start it up. I need to press any key, except for start button, then press start button, wait 10-15 seconds until it starts.
What should I do?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,060 Trailblazer
    AlishZ said:
    I got an Acer Swift 3 SF314-42 a few days ago, and I found one issue.
    When I close the lid of my laptop, within a minute or two it shuts down. However, when I check the battery option configuration, it says that the laptop should go to sleep when I close the lid.
    And when the laptop shuts down it's hard to start it up. I need to press any key, except for start button, then press start button, wait 10-15 seconds until it starts.
    What should I do?

    Right click on battery icon (right bottom taskbar) > Power Options > go to “Choose what closing the lid does” (left top side) and see what the settings are for “When I close the lid”? Simple.


  • AlishZ
    AlishZ Member Posts: 4 New User
    StevenGen said:
    AlishZ said:
    I got an Acer Swift 3 SF314-42 a few days ago, and I found one issue.
    When I close the lid of my laptop, within a minute or two it shuts down. However, when I check the battery option configuration, it says that the laptop should go to sleep when I close the lid.
    And when the laptop shuts down it's hard to start it up. I need to press any key, except for start button, then press start button, wait 10-15 seconds until it starts.
    What should I do?

    Right click on battery icon (right bottom taskbar) > Power Options > go to “Choose what closing the lid does” (left top side) and see what the settings are for “When I close the lid”? Simple.


    It is not that simple.
    From the beginning, it is said that the laptop should go to sleep mode when I close the lid. However, the laptop shuts down completely and incorrectly, and this makes harder to boot it up. 
    My current solution for this is to hibernate my device.
    Is it alright to hibernate a laptop with an SSD? 
  • kirmgrauza
    kirmgrauza Member Posts: 99 Fixer WiFi Icon
    Update latest BIOS
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Yeah, I hibernate both my laptops when I close them when running on battery. It takes just a hair longer to get back, since I have to press the power button to wake them up, but it means I can't get stuck with a dead battery after it's been closed for a half day or longer. Sleep mode uses battery a bit because it doesn't go all the way off.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • AlishZ
    AlishZ Member Posts: 4 New User
    Update latest BIOS
    Updated to 1.07, the problem still remains.
  • AlishZ
    AlishZ Member Posts: 4 New User
    billsey said:
    Yeah, I hibernate both my laptops when I close them when running on battery. It takes just a hair longer to get back, since I have to press the power button to wake them up, but it means I can't get stuck with a dead battery after it's been closed for a half day or longer. Sleep mode uses battery a bit because it doesn't go all the way off.
    The thig is, I frequently turn the laptop on and off (i.e. hibernate it). I want to know what kind of a toll it will put on the SSD's lifetime.
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    It shouldn't have an effect that you'll see for a long time. Modern SSDs can handle writes for much longer than the original ones. Current ones tend to be in the 10+ years range.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • yech
    yech Member Posts: 5

    Tinkerer

    Interesting, I have the same problem. I feel like it is related to screen interface or something. I tried to install linux on this machine and it couldn't handle the screen so it wasn't boot up. I feel like they are related each other somehow but there's no evidence. What did you do, did you find a solution?
  • ericjohn84
    ericjohn84 Member Posts: 23 Networker
    StevenGen said:
    AlishZ said:
    I got an Acer Swift 3 SF314-42 a few days ago, and I found one issue.
    When I close the lid of my laptop, within a minute or two it shuts down. However, when I check the battery option configuration, it says that the laptop should go to sleep when I close the lid.
    And when the laptop shuts down it's hard to start it up. I need to press any key, except for start button, then press start button, wait 10-15 seconds until it starts.
    What should I do?

    Right click on battery icon (right bottom taskbar) > Power Options > go to “Choose what closing the lid does” (left top side) and see what the settings are for “When I close the lid”? Simple.

    worked for me. I chose "do nothing". It will just turn off monitor light and nothing else.
  • yech
    yech Member Posts: 5

    Tinkerer

    StevenGen said:
    AlishZ said:
    I got an Acer Swift 3 SF314-42 a few days ago, and I found one issue.
    When I close the lid of my laptop, within a minute or two it shuts down. However, when I check the battery option configuration, it says that the laptop should go to sleep when I close the lid.
    And when the laptop shuts down it's hard to start it up. I need to press any key, except for start button, then press start button, wait 10-15 seconds until it starts.
    What should I do?

    Right click on battery icon (right bottom taskbar) > Power Options > go to “Choose what closing the lid does” (left top side) and see what the settings are for “When I close the lid”? Simple.

    worked for me. I chose "do nothing". It will just turn off monitor light and nothing else.

    Got it but it looks like this is not what I need. Carrying the laptop like this is not safe as it is running and heat up inside the backpack
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    @yech what specifically is set for the "Close the lid" action with and without AC power?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • yech
    yech Member Posts: 5

    Tinkerer

    @billsey Now I changed it to "Do nothing" as it is the best option for now. It was "Sleep" for both before.
    Do you guys think is there a possibility that this is related to a missing driver? Because when I first installed the windows there was a partition where the drivers placed in it and I have not noticed this issue. After a while, I'm reinstalling, I deleted that partition. And now we're here. Maybe I just didn't noticed but there's a possibility
  • billsey
    billsey ACE Posts: 34,101 Trailblazer
    Probably not, but it wouldn't hurt to go through the Acer support site for your model and try each of the drivers. Sometimes Windows installs something that's less than robust...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • yech
    yech Member Posts: 5

    Tinkerer

    I was trying and saw that drivers on the acer website are older than the currently installed ones while installing and just didn't do that. Thanks for help.