Acer Aspire VN7-591G touchpad not working

peppimeister
peppimeister Member Posts: 10 New User
edited November 2023 in 2020 Archives
Unfortunately, the touchpad om my Aspire laptop stopped working. The touchpad is hidden in device manager and shows the error code in attached picture.

This has happened before but after reinstalling drivers or updating Windows I fixed it in the past, this time it's more persistent. I have found multiple threads in which people have this issue with the Aspire series and based on those I have tried the following:

- Checked my hidden devices, updated drivers
- Updated Windows
- Downloaded touchpad drivers from acer website and installed those
- Downloaded IO drivers from acer website and installed those
- Tried to go into BIOS to change touchpad settings to basic instead of advanced. Touchpad not listed in BIOS

Would be very grateful for any help. I do have a mouse but it would be convenient to have my touchpad working again.

Answers