Acer XB240H Monitor

Dixy
Dixy Member Posts: 8 New User
edited February 27 in 2020 Archives
Hello, I have an old XB240H I'm trying to use as a second monitor on a 2080 hybrid.  I have it plugged into the second display port.  I have windows 10, and windows knows the monitor is there, but won't let me configure anything for the monitor, nor does the monitor display anything and states no source.  I would like to reset the monitor, but I can't get into the OSD, and have tried everything I can find on the web to get into the OSD.  Primarily, it's hold the menu button for 5 seconds while turning off the monitor, reverse that order, then the OSD should be active, but it isn't.  Anyway to hard reset, or any ideas?  Thanks.

Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Hit the Windows-P key combo. What is it set for now?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Dixy
    Dixy Member Posts: 8 New User
    I can't get it to extend, it always says PC screen only.  I think it may be the combination of the card and the monitor, but i have no idea what.  I had an HDMI monitor that worked fine on this card, this one is DP.
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Yeah, if Win-P doesn't allow you to choose either Duplicate or Extend then as far as the OS is concerned there's no monitor attached. You might be able to do a power reset on the monitor, disconnect all cables including the power then press and hold the power button for 30 seconds. Wait a bit to allow any residual to finish bleeding off then plug it all back together and turn it back on. Do you have a different cable to test with?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Dixy
    Dixy Member Posts: 8 New User
    I think I tried the reset, I'll try again though, I've tried a million things at this point.  I do have another cable, it was on the other computer that worked with this monitor, I can try it out though.  Thanks for the responses!