Can't install Windows 10 2004 update on my Acer Nitro 5 AN515-51-78D6

System
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edited November 2023 in 2020 Archives
This discussion was created from comments split from: Can't install Windows 10 2004 update on my Acer Nitro 5 AN515-51-78D6.

Answers

  • Nitro72
    Nitro72 Member Posts: 14

    Tinkerer

    I cannot update my nitro 5 either. The tech at Acer australia told me to update bios to 1.31 but then said my computer had to go into their agent to be repaired at my expense - even though it is under warranty. I reset the laptop but still no update to win10 2004. What is the update being referred to in this thread? Are they updating the laptop to allow it to update windows?
  • Watson2
    Watson2 Member Posts: 2 New User
    edited October 2020
    Hi Nitro72,

    Why don't you just download and install the update yourself? I mean a BIOS update or downgrade does not have anything to do with Windows updates. However, please do keep in mind that it may be a staged rollout, for example, I only received it last week. If I were you I would leave it for another few weeks to see if it appears other
  • Does the same problem occur when updating here? https://www.microsoft.com/en-us/software-download/windows10ISO
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  • Watson2
    Watson2 Member Posts: 2 New User
    Hi Nitro72,

    Why don't you just download and install the 2004 update yourself? I mean a BIOS update or downgrade does not have anything to do with Windows updates. However, please do keep in mind that it may be a staged rollout, for example, I only received it last week. If I were you I would leave it for another few weeks to see if it appears otherwise just manually get it sorted, it takes as much time as the MS would do.