Blank Screen Aspire E 14 laptop

Jegwir
Jegwir Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
using a Aspire E 14 laptop.
5 years old
Was doing my work and suddenly the screen went blank. Tried restarting but screen is still blank. What should I do ? 

Answers

  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Do you see an ACER logo screen when you first turn the machine on? If not, try to turn the screen on with the FN+F6 toggle key combination. If it still doesn't work, try to HDMI out to a TV screen and turn the TV on with the  FN+F5 combination. Jack E/NJ

    Jack E/NJ

  • Jegwir
    Jegwir Member Posts: 10

    Tinkerer

    JackE said:
    Do you see an ACER logo screen when you first turn the machine on? If not, try to turn the screen on with the FN+F6 toggle key combination. If it still doesn't work, try to HDMI out to a TV screen and turn the TV on with the  FN+F5 combination. Jack E/NJ
    The screen suddenly turned back on. But after a few seconds it turns off again. 
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Did you move the lid? Jack E/NJ

    Jack E/NJ

  • Jegwir
    Jegwir Member Posts: 10

    Tinkerer

    JackE said:
    Did you move the lid? Jack E/NJ
    Nope. 
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Try to HDMI out to a TV to make sure your graphics adapter is OK. Jack E/NJ

    Jack E/NJ

  • Jegwir
    Jegwir Member Posts: 10

    Tinkerer

    JackE said:
    Try to HDMI out to a TV to make sure your graphics adapter is OK. Jack E/NJ
    How to check my graphics adapter?
    Now I been using the laptop and it never off again
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    If your screen is on again, your adapter is OK and you probably need to replace your video ribbon cable because it has developed wire breaks from opening and closing the lid too much. Google your full ACER model number 'E5-4xx' and 'video cable' for vendors that ship to your location. Should be about $30USD or less. Jack E/NJ

    Jack E/NJ