My accer laptop says critical low

Laula
Laula Member Posts: 5 New User
edited December 2023 in 2020 Archives
My accer 15.6 aspire says critical low
In and it's still not charging 
What can I do

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    What is the exact model?
    Please click "Yes" if I have answered your question.
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  • Example AN515-51-58VH.
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  • Laula
    Laula Member Posts: 5 New User
    The model number is A315-34-C85T
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Try to reset the battery. Press and hold the power button for 12-15 sec. unplug the charger and leave it for about 20-25 min. After that plug the charger back in and power on the laptop
    Please click "Yes" if I have answered your question.
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  • Laula
    Laula Member Posts: 5 New User
    I tried that it didn't work , do you know where I can get a charger for this laptop or what  model charger it takes, I am based in Australia and can't find any chargers  with that model number 
  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited September 2020
  • Laula
    Laula Member Posts: 5 New User
    Thanks do you know of any universal laptop chargers that would fit this in the meantime 
  • Hahaha
    Hahaha Member Posts: 243 Practitioner WiFi Icon
    edited September 2020
    I may be wrong but I think Nitro models work with the same charger as predator helios 300. Still , check the label on your charger and make a note of its power rating. That of helios 300 is 135W. If it's the same, then you can use that one.
  • Laula
    Laula Member Posts: 5 New User
    I ended up sending it to the repair centre 
  • Hahaha
    Hahaha Member Posts: 243 Practitioner WiFi Icon
    👍.