Acer Nitro an515-55 Sound Issue

JanbertMC
JanbertMC Member Posts: 5 New User
edited November 2023 in 2020 Archives
Does anyone know about the sound issue after windows update to 2004?  i updated my windows to version 2004 however when i try the sound seems like its super low even its already 100%.. please help 

Answers

  • @JanbertMC
    Model number?
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • Hahaha
    Hahaha Member Posts: 243 Practitioner WiFi Icon
    edited September 2020
    JanbertMC said:
    Does anyone know about the sound issue after windows update to 2004?  i updated my windows to version 2004 however when i try the sound seems like its super low even its already 100%.. please help 
    Did your computer have Dolby audio enhancement software till now? If you remember having it in the past, then check if that is running now. It should automatically when the computer starts but sometimes it needs to be manually started up. If you had it, chances are, it came installed with the computer when new. Either find it in the start menu or look for the exe file in C drive. Once you launch it straight from the exe file, its icon should automatically show up in start menu.
    This app increases volume level on certain presets like Movie and Game. So if it stopped running, there can be a noticeable drop in volume.

    However, this is something that happens after resetting and I haven't heard of this happening from an update. Still, no harm in checking.
  • JanbertMC
    JanbertMC Member Posts: 5 New User
    I have a dts ultra not the dolby .   Yeah i turn on the dts and its under ultra however still the same issue .
  • JanbertMC
    JanbertMC Member Posts: 5 New User
    Model number is AN515-55  i think this is 2020 model 
  • JanbertMC
    JanbertMC Member Posts: 5 New User
    What i did is to revert back to the previous windows 10 version and the sound is fix now . Its loud again
  • Hahaha
    Hahaha Member Posts: 243 Practitioner WiFi Icon
    Sounds like it was a bug with the update. Good thing you sorted it out yourself. Since 2004 is fairly new, you should wait some more time before updating it again. New major updates usually cause a few problems with some users.
  • JanbertMC
    JanbertMC Member Posts: 5 New User
    Yeah thank u