Warranty

AOMT
AOMT Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hi all,
My helios 300 requires a change of thermal paste and fan clean up since it reaches high temperatures. I live in the UK and I was wondering if say I send to a third party repair shop who can do the job or I do it myself, does this void my warranty? It is important to note I have the acer care plus and registered it even though they still haven't sent me an official certificate for it, but nevertheless I will be in a two week quarantine soon and I would like to play games smoothly during the quarantine and I cannot send my laptop during that time to acer. 

Answers

  • pulkitking24
    pulkitking24 Member Posts: 109 Skilled Fixer WiFi Icon
    don't send it to third party if there is a void warranty seal on bottom.and you request for repasting from acer support site and the will do repasting on sit as far as i know at least it's in my country not sure about uk.but cheak first if there is seal if not then you can go to third party for repasting.
  • AOMT
    AOMT Member Posts: 3 New User
    Thank you for your reply mate, and there is no seal on the bottom. What do you mean on site? Like if I go to their acer repair shop directly?
  • I would contact acer technical support to see if repasting violates the hardware warranty: https://www.acer.com/ac/en/GB/content/service-contact
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