Acer Nitro 5 M.2 SSD Not Showing in bios

Ashilex1994
Ashilex1994 Member Posts: 10

Tinkerer

edited November 2023 in 2020 Archives
Hi,
How can I fix this problem:
yesterday my win 10 was showing that I have 3 drives (2 ssds and one hdd)
Today when I lanched my laptop I found out that my second ssd is not showing on my win 10 and my BIOS

My current laptop : Acer nitro 5 : AN515-44-R20Z

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Open the laptop bottom cover and reseat the SSD.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Did you manually added the HDD and the second SSD? As your model ships with one SSD only.
    STORAGE
    Total storage capacity512 GB
    Number of SSDs installed1
    SSD capacity512 GB
    Total SSDs capacity512 GB
    Card reader integratedN
    Storage mediaSSD

    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Ashilex1994
    Ashilex1994 Member Posts: 10

    Tinkerer

    edited September 2020
    yes I added an 2to hdd segeat
    and 1to ssd nvme ssd kingstone
  • batmalin
    batmalin Member Posts: 4,231 Guru
    I assume the Kingston one is not visible? Before opening  the cover try to reset the battery first. Press and hold the power button for 12-15 sec. unplug the charger and leave it for 20-25 min. then plug the charger and power on.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Ashilex1994
    Ashilex1994 Member Posts: 10

    Tinkerer

    I should press what ? 
  • Ashilex1994
    Ashilex1994 Member Posts: 10

    Tinkerer

    I’m gonna try it thanks 
    but you’re sure its gonna work?
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Nope, this just empties remaining current from the MB and the components. But at least you cold try, if no luck then open and re-seat the SSD, and if no luck again try the SSD on other machine.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Are you sure that the ssd is also not appearing in the information tab of the bios?
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  • Ashilex1994
    Ashilex1994 Member Posts: 10

    Tinkerer

    It doesn’t appear on the disk management and also the bios
  • Can you send a photo from the bios information tab?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)