Bluetooth issue Aspire E5-575G

System
System Member Posts: 4,569 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: Bluetooth disappeared and stopped working(Aspire VN7 - 792G - 78M3).

Comments

  • johnl500
    johnl500 Member Posts: 1 New User
    autopatch said:
    I have an Acer Aspire E5-575G, and this has been happening to me about every two to three weeks since I've purchased the laptop.

    I've uninstalled and reinstalled the most current bluetooth drivers from the Acer website several times, and I've also reinstalled the operating system twice.

    The only thing that resolves it seems to be is a cold boot power cycle and then I'm good for another stretch of time. Obviously, in the middle of the working day that's not always convenient.

    Is there a different resolution or an update to the published drivers?.

    Thank you.
    I have the same problem, I had the aspire E5-575G for a few years with no issues but recently bluetooth will quit working after a few hours and I have to do a cold boot if I want to keep use bluetooth again. Drivers haven't been updated since 2017 so I'm not sure what else to try to stop the problem.
  • billsey
    billsey ACE Posts: 35,102 Trailblazer
    You might be seeing a hardware failure in the process of happening. Your E5-575G uses an M.2 card for WiFi and Bluetooth and it's a pretty easy and inexpensive replacement. It's also possible the failure is just the start of some corrosion build up in the M.2 socket and removing and replacing the crd a few times will fix it.
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